Customer Relationship Management & Sales

Module Description

Customer Relationship Management (CRM) will record all interactions with the outside world and allow you to move seamlessly from the first identification of a suspect to the billing of a customer for a sale, the first engagement with a supplier to their delivery performance, an application from a contractor through to their engagement in a project are just examples of the CRM flow. As part of the AfghanID Host ERP suite, CRM integrates seamlessly with the other functions allowing you a single view of the relationship. All the interactions between the parties are stored in one place and can be shared. You can move a contact through the sales cycle to a customer with a project, initiating quotes, proposals and invoices, making purchases of inventory and shipment when the sale is made, recording partnership and supplier relationships whilst managing the financial transactions.

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Integration with other Modules

Module Features

• Easy To Use
• Cost Effective
• Secure
• Cloud Based
• Regular Updates
• Integrated with other sections
• No need for separate costly servers
• MS Office Plug-ins for free.
• Customizable infrastructure based on requirements
• Mobile Access